that’s not what’s meant. they mean, how long you’ve had an account with them, whether you have multiple accounts or loans with the institution, if you’ve been late in paying or carried very minimal balances or have a history of harassing customer service to the point customer service felt the need to record it.
it’s your relationship with the institution, not the ceo, and whether you’ve been a good customer or not really.
yep. I self-select out of dog friendly offices. if that’s a “benefit”, I can’t work there.