Large publicly traded tech companies seem to no longer consider their
customers – that is, people and organizations who actually buy their
products or pay for access to their services – their core foc
I understand the argument you’re making and I can see that way to look at it. It’s a useful framing and interpretion. I however see it as the same trend of seeking ever higher profits by shareholders. I don’t think shareholder primacy is conpatible with making good product. As a good product is made and sold, profits eventually stagnate as it saturates a market, sharholders demand profit growth, firms often respond by reducing product cost, which typically makes it a worse product. Lots of examples for this process. In effect, for many decades now one could consider profit growth being the primary product of corporations. When I look at the current developments you highlight, I can see manufacturing hype as the next version of this product. It’s novel, but I see it as an evolution along the product line that is maximizing shareholder value. I’m not saying this is a better interpretation or anything. To me it makes sense but I’d be perfectly happy with yours if I didn’t already have an opinion on this and I would have been well informed by yours. 😊
I understand the argument you’re making and I can see that way to look at it. It’s a useful framing and interpretion. I however see it as the same trend of seeking ever higher profits by shareholders. I don’t think shareholder primacy is conpatible with making good product. As a good product is made and sold, profits eventually stagnate as it saturates a market, sharholders demand profit growth, firms often respond by reducing product cost, which typically makes it a worse product. Lots of examples for this process. In effect, for many decades now one could consider profit growth being the primary product of corporations. When I look at the current developments you highlight, I can see manufacturing hype as the next version of this product. It’s novel, but I see it as an evolution along the product line that is maximizing shareholder value. I’m not saying this is a better interpretation or anything. To me it makes sense but I’d be perfectly happy with yours if I didn’t already have an opinion on this and I would have been well informed by yours. 😊
Thanks for the work!
Sure, makes sense! Thank you for the feedback. 😀