My cousin hired a company called Toscano Floor Designs in New York and the agreement states: Purchaser agrees not to attack/criticize or write negative reviews online about the seller. This should have been a red flag for what was about to come.
My cousin hired a company called Toscano Floor Designs in New York and the agreement states: Purchaser agrees not to attack/criticize or write negative reviews online about the seller. This should have been a red flag for what was about to come.
Sketch AF, so, no.
I got something like a 70% discount on new triple paned windows for my whole house simply to be a neighborhood “demo” house. They still told me straight up if I didn’t like the work, to leave an honest review to that effect.
I had 2 sliders, 11 windows, 7 skylights replaced for under $10k and it made a night and day difference in heating, cooling, and noise. And because of my HOA at the time, I couldn’t abide by the “lawn signs” agreement so they waived it. And then COVID hit so I was excused from ever having to talk to anyone about the service.
I lucked out, yes, but all that to say they still said I should be honest in all interactions. If a company is enforcing not being honest, that seems suspect.
All that aside, did they do good a job?
Amazing job. I honestly would’ve expected shortcuts taken due to price, but a friend’s friend who had worked in that industry said it all checked out. I would have even accepted some cheapness and still been OK given the price, just to get off my single pane aluminum windows.
In the end, they were far less drafty, summer heat didn’t leak through, and road noise was down. No complaints at all from me and I left them a positive review.
Honestly, that sounds amazing, it’s good to hear of an occasional win!
Yeah to be honest I actually feel kind of bad for them (I know I shouldn’t). But they did a superb job and communicated well and then COVID shut everything down and I guarantee they saw no benefit from my job…
…and then I sold the house in like 2021 and moved in with family. So, yeah. It was great while it lasted but some part of me does wish there was a little more quid pro quo, they deserve it.