My cousin hired a company called Toscano Floor Designs in New York and the agreement states: Purchaser agrees not to attack/criticize or write negative reviews online about the seller. This should have been a red flag for what was about to come.
My cousin hired a company called Toscano Floor Designs in New York and the agreement states: Purchaser agrees not to attack/criticize or write negative reviews online about the seller. This should have been a red flag for what was about to come.
People are mad. There are mad people on both sides.
Consumers can feel very empowered by a few hundred followers and one bad experience. And that translates more into a diss track, embelished and dramatized, than an honest review. Entrepreneurs justifiably fear this because this can hurt their businesses significantly. So they fight back with this legal retcon attempt. It’s most likely not enforceable - and they probably know that too. If they wouldn’t mind you speaking positively about you online, they cannot keep the negative stuff out either (as long as it is based in fact, libel is a different story). This little boiler plate serves only to give pause to the consumer. It plants a seed of restraint in their minds (if they actually read it).
Humans are a complicated species.